Credit and Collections Coordinator

Job Description

Are you an experienced Credit and Collections Coordinator / Credit Controller with excellent communication skills, strong administration and able to build good relationships with customers?

Our client based in Southampton is looking for Credit and Collections Coordinator / Credit Controller who has excellent Customer Service skills with high levels of accuracy to help with credit and collections.

You will be joining a small team in a large organisation to support a larger credit control team internationally, so you need to be highly organised and able to prioritise daily workload to achieve productive results.

Key Responsibilities:

• Prioritise daily workload to achieve productive results and meet company deadlines
• Implement and maintain the credit control processes in accordance with company policies ensuring all records are up to date
• Reconcile customer accounts, identifying and rectifying any anomalies as they arise
• Contacting customers by telephone and email
• Sending reminders, statements, and collection notices
• Effectively deal with customer invoices, payment queries which lead to prompt resolution
• Input daily payments onto customer accounts, updating debtors and allocate cash against relevant invoices
• Process credit account applications
• Any other duties concerning credit and collections as applicable by line manager

If you are an experienced Credit and Collections Coordinator / Credit Controller and would like to work for a progressive expanding company who really do value their staff, then please apply now!