Customer Service Coordinator- LIVE

  • This position has been filled.

The Benefits

  • 25 days holiday plus bank holidays
  • Free Parking

Job Description

Are you a Customer Service Advisor with strong written and oral communication skills with experience taking and resolving customer queries in a proactive manner ensuring customer care at all times?

Our client based in Poole is a provider of equipment and products to the healthcare industry which is rapidly growing and requires a Customer Service Co-ordinator to join a friendly and expanding team.

In a non -call centre environment you will offer exceptional customer experiences by responding to customer queries, written communication on email and over the phone. As a Customer Service Advisor you will be handling requests for information, processing orders, generating quotes, invoicing, dispatching of parts and the overall co-ordination of field engineer activity.

It is essential that the ideal candidate for the role of Customer Service Co-ordinator has previous experience in a similar environment, helping customers in a B2B business dealing with the highest level of customer service, internal relationships with other departments and exceptional attention to detail for the administration needed using a CRM system.


  • Strong customer service experience
  • Experience of delivering a high level of customer care
  • Worked with multiple sales channels and teams
  • Worked in a customer service team or similar environment
  • Worked in a highly organised environment with strong administrative experience
  • Invoicing experience
  • Complaint Handling
  • Experience with Microsoft packages including Navision and CRM Dynamics


This is a great opportunity to join a fun and hard working team for an experienced Customer Service Advisor.


Job TitleCustomer Service Coordinator- LIVE

Salary£20,000- £22,000

Position TypeFull Time

Working HoursMonday to Thursday 8am to 5pm / Friday 8am to 4.30pm

Listing Date

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