Hire Administrator

  • This position has been filled.

Job Description

Are you an experienced Hire Administrator with the ability to multi-task in a fast-paced environment and with a passion for providing exemplary customer service?

Our client based in Redditch, a leading UK HVAC company is looking for an experienced Hire Administrator with strong organisation skills and exceptional attention to detail to join their busy, dynamic team on a permanent basis to support their hire service desk.

As a Hire Administrator, you will play a crucial role in ensuring the smooth operation of their business by managing the rental process, being a point of contact address client concerns, resolve issues to establish long-term relationships with valued customers.  You will be facilitating effective communication between clients, technicians, and equipment inventory, preparing rental agreements, schedule deliveries, monitor equipment availability and oversee contracts.

Key Responsibilities:

  • Respond to client inquiries via phone, email, and in-person
  • Prepare accurate rental agreements
  • Coordinate equipment deliveries, pick-ups, and transfers
  • Maintain precise records of equipment inventory, availability, and maintenance schedules
  • Collaborate with the technical team to ensure proper equipment maintenance and repair
  • Follow up with customers to ensure satisfaction
  • Handle invoicing, payments and track rental contracts 

What do you need to qualify for this role?

  • Proven administrative and customer service experience, preferably in equipment rental or HVAC industry
  • Excellent communication and interpersonal skills to effectively handle customer enquiries and build strong rapports
  • Proficiency in using computer systems, MS Office Suite
  • Knowledge of HVAC equipment, rental procedures and rental management software is advantageous

If you are an experienced Hire Administrator, this is a great opportunity to join a company that will offer training, longevity, and personal development then please apply now.


Job TitleHire Administrator

Salary£23,000 - £26,000

Position TypeFull Time

Working HoursMonday - Friday

Listing Date

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