Service Administrator

  • This position has been filled.

The Benefits

  • 25 days holiday plus bank holiday
  • Death in service x4
  • Company Pension

Job Description

Are you seeking a new opportunity to showcase your skills? Our client is actively seeking an experienced Service Administrator, preferably with a background in the HVAC industry, or if you have engineering/manufacturing service and maintenance expertise. If you excel at providing exceptional support to colleagues and prioritise customer satisfaction, we want to hear from you!

As a Service Administrator extraordinaire, this role offers an excellent opportunity to demonstrate your skills by overseeing all service operations. Your role will be crucial in maintaining seamless service delivery, from the quotation phase to the end of the warranty process.


  • Activate approved orders for various services, ensuring commercial viability and thorough system documentation
  • Schedule maintenance orders in accordance with customer requirements and follow up on any pending schedules
  • Provide support for incoming customer, engineer and supplier calls
  • Generate Purchase Orders from requisitions and collaborate with coordinators to ensure the completion of work in progress, along with the receipt of purchase orders
  • Record technicians’ job sheets, proactively addressing any discrepancies and chasing any late submissions
  • Manage the creation and dispatch of invoices

Personal Skills/Attributes

  • Experience in the HVAC industry, Technical Services, or a similar background, including service and maintenance repair or service scheduling
  • Proficiency in Microsoft Word, Outlook, PowerPoint, Excel, and Access for producing documents, maintaining records, spreadsheets, and databases
  • Previous experience in multi-project coordination/scheduling within a high-volume environment

If you’re ready and looking to make a significant impact in your career and wish to join an organization committed to excellence, this tailor-made opportunity awaits you. Apply now to learn more about this role and take the next step in your professional journey!

Salary is depending on experience.  In order to attain the highest salary bracket for this role, you will need to have/demonstrate all the skills and experience mentioned above in order to achieve the highest rate of pay.


Job TitleService Administrator

Salary£29,000 - £34,000

Position TypeFull Time

Working HoursMonday - Friday

Listing Date

For a Free consultation Contact us!