UK Service Coordinator

  • This position has been filled.

The Benefits

  • Company Pension
  • 25 days plus bank holiday
  • Death in service x 4

Job Description

Are you an experienced Service Scheduler/Service Coordinator/ Service Deployer? Do you thrive on the challenge of a fast-paced environment, problem solving and managing schedules for field engineers to deliver the best possible customer service?

Our client is looking for a Service Scheduler/Service Co-ordinator/ Service Deployer to join their team to carry out the day-to-day service coordination.

You will be the key point of contact between the technicians and customers. The role involves dealing with a high volume of orders and enquiries from technicians, customers, and suppliers and to coordinate multiple priorities simultaneously. You will need to be highly organised and have experience working in a high volume, busy environment and have a background scheduling engineers.


  • Schedule technicians service calls and visits on planned and unplanned jobs
  • Manage the scheduling of complex service projects from order entry to invoice
  • Handle incoming technical enquiries from customers and suppliers
  • Liaise with technicians, customers and supplier enquiries to manage their expectations and that their requirements are met
  • Reviewing reports from technicians, quoting basic remedial works
  • Process orders and order parts from the factory or suppliers
  • Maintain and update records, spreadsheets and internal databases
  • Forward plan and scheduling maintenance contracts to become familiar with specific customer requirements and maintain existing/new relationships

Key Competencies

  • Previous Service Coordinator/Scheduler experience is essential
  • Strong administration background with the ability to work efficiently with MS Word, Outlook, PowerPoint & Excel
  • Excellent phone and interpersonal skills with strong verbal and written communication
  • Ability to work under pressure

If you are an experienced Service Scheduler/Service Coordinator/ Service Deployer with a flair for scheduling engineers and interested in working for a global company with excellent benefits & progression opportunities, then please apply now!


Job TitleUK Service Coordinator

Salary£28,000 - £35,000

Position TypeFull Time

Working HoursMonday - Friday

Listing Date

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