1st line support coordinator

Job Description

Are you a 1^st line support coordinator? Looking for a new challenge within a global, busy company that offer smart solutions across the world? They offer great benefits and progression.

You will be a 1^st line support for customers, field engineers and internal departments, offering support in all areas, analysing data, and using back-office systems. If you have an engineering background this would be an advantage.

You will need exceptional communication skills, attention to detail and be able to multitask and prioritise in a fast-paced environment. If you have experience in a fist line support role or similar support environment, of receiving and managing customer queries through to completion, monitoring SLAs and reports, then we would love to hear from you.