Internal Sales Support

Job Description

Are you an experienced Technical Sales Support Advisor or Account Manager, who thrives on the challenge of helping internal stakeholders such as engineer’s and external customers to answer questions, resolve problems and manage orders to increase sales?

Our global client has an exciting opportunity to join a successful Sales/Service Support team, managing relationships with contracted and new customers. The role is 100% customer focused offering advanced and exceptional service levels and technical support to all customers.

You will be the first point of contact answering incoming Sales calls, passing information to engineers’, compiling customer quotations for repairs, providing technical specifications for products, providing product advice, and generating revenue opportunities and forecasts on projected sales.

You will need to manage the data on the CRM, receive orders and inform customers on the status of their orders. You will offer Sales/Service desk support and then manage the workflow through the business, compliance, and on time delivery to the highest standard.

The successful candidate will have proven ability in sales and customer service to a minimum of 2 – 3 years, strong computer skills and some previous experience in a technical environment is desirable. Full training on the products will be given.

If you are an expert in customer service and account management with the ability to juggle multiple tasks in a fast-paced technical environment, please do apply!