Network/Provisioning Coordinator – Live

Job Description

Are you a Network Provisioning Coordinator with exceptional communication and Customer Service skills looking to join a fun team to further your career?

Our client a well reputed and growing business in Dorset are looking for a Network/Provisioning Coordinator to join their service desk in Wimborne (office based) and work as part of a team of two.

You will support their customers by liaising with them in regards to their products and service which they are leasing and with the processing of invoices.

Duties include:

• Transfer of customer’s lines, calls, IP services, WLR3 services and mobiles
• Consolidation of Provider Invoices
• Provisioning and managing line, network and mobile orders
• Liaising with customers and network providers on a daily basis
• Liaising with other departments for smooth transfer and new services provision
• Coordinating complex network and porting provisioning requests to ensure successful implementation
• Setting up and maintaining accounts on inhouse systems
• Ensure all customer records and systems are updated with the provisioned changes and charges
• Accurately inputting order details on to all systems and keeping detailed order files
• Dealing with any queries including network invoice queries

The ideal candidate will enjoy helping customers with a can-do attitude and ideally have experience in a similar role and be extremely organised with excellent attention to detail.

If you have the skills required and are interested to know more please apply or call Oyster for a confidential conversation.