System Team Leader

  • This position has been filled.

The Benefits

  • 25 days holiday + bank holidays
  • Life assurance
  • Sick pay
  • Cycle to work scheme

Job Description

Are you an exceptional Team Leader/Supervisor with IT Support, XML and Windows Operating Systems experience?

Our client based in Bristol is looking for a strong Team Leader to manage a small team to create and test software and downloads for their equipment.


  • Competent supervising members in a team, delegating work and ensuring deadlines are kept to and be the point of contact in the team for all escalations internally and externally
  • Create and test software for customer orders
  • Complete software testing and package up equipment to dispatch customers/ engineers
  • Maintain and update software records the database
  • Support all stakeholders on all topics concerning equipment software
  • Visit customer sites to assist with programming training
  • Manage incoming emails from internal staff and external customers
  • Offer advice to customers via email and phones in regards to the technicality of how the software can work
  • Provide documentation and reports and write and keep up to date software customisation operating procedures
  • Assist in product functionality training, programming and testing
  • Encourage motivation within the team and improve product quality and functionality
  • Contribute to a service minded and client-oriented approach focused upon the end-user’s satisfaction.


  • Previous team leader / supervisor experience
  • Ability to motivate and lead a team
  • Exceptional eye for detail
  • Database, spreadsheet, XML and Windows Operating Systems experience
  • Knowledge of electrical/electronic equipment
  • Excellent knowledge of different IT systems
  • Previous experience with software programming
  • Excellent communication skills

If you have a background in IT Customer Support, either 1st line/2nd technical support or IT service desk experience and can manage and lead a team then please apply.


Job TitleSystem Team Leader

Salary£30,000 - £35,000

Position TypeFull Time

Working HoursMonday - Friday, 37.5 hours per week

Listing Date

For a Free consultation Contact us!